Graduate Education
MA in English
Focus on adult education and multilingual/multicultural learners
San Francisco State University
The Journey
Experience.
My work began in adult education and grew into organizational learning — designing experiences, improving platforms, and creating the structures that help learners succeed.
Experience across
Uber2021 – PresentReady2020 – 2021City College of San Francisco2016 – 2020Academy of Art University2014 – 2017The English Center2011 – 2014
Organizations shown represent employment experience.
Career
May 2021 – Present
Learning Systems Manager
Uber
- Program Manager, On-Demand LearningAugust 2023 – January 2025
- Instructional DesignerMay 2021 – August 2023
CurrentThe question
“How do you make learning easier to find, finish, and support at scale?”
My work spans global onboarding, manager development, and learning systems leadership. I also led Uber’s first enterprise-wide AI upskilling academy, facilitating global enablement sessions and iterative curriculum updates—helping people adopt AI tools while building the systems that support learning.
Read the Uber case studySeptember 2020 – May 2021
Instructional Designer (Contract)
Ready
The question
“How do you upskill a fast-growing frontline team in a high-compliance environment?”
Digital training in a fast-moving healthcare environment: patient-safety event reporting and care for older adults, built with legal and medical experts.
Read the Ready case study
Earlier experience
September 2016 – May 2020
Curriculum Designer
City College of San Francisco
The question
“How do you help a department move to hybrid learning?”
Built reusable LMS course shells, ran instructor training and office hours, created a Business English curriculum, and supported the transition to remote learning in spring 2020.
Highlights: 10% increase in hybrid course adoption through faculty training
2014 – 2017
English for Art Purposes
Academy of Art University
The question
“How do you engage overloaded learners in a course they need?”
Designed a hybrid English for Art Purposes curriculum in Moodle using video, audio, reading, and quizzes. My courses became a template adopted by other departments, and I trained instructors.
2011 – 2014
Workplace English and Computer Literacy
The English Center
The question
“How do you build a curriculum where none exists?”
Built Workplace English and Computer Literacy curricula, assessments, and standards; hired, trained, and supervised instructors.
Highlights: 80% completion in a 32-week cohort
Education
Education
The foundation in adult learning behind my approach.
Undergraduate Education
Bachelor of Arts, Political Science and Government
Barnard College
What's next
Better learning starts with understanding people.
If you're building a learning experience, improving a learning ecosystem, or looking for someone who connects design with delivery, I'd welcome a conversation.